The majority of policyholders who have ever been a victim of a fire or has suffered damages to their property (home, business, etc.) from insurance fire claims will make costly mistakes during and after the claim has been settled. Unfortunately there always seems to be one grossly expensive mistake that most all policyholders make. It’s so simple that it’s hard to believe that people don’t even realize they have done it. Can you even imagine that many policyholder’s who has suffered a fire will rely solely on the insurance company adjuster’s opinion? They allow their adjuster to inspect their property, evaluate and process the claim, and create an estimate for the entire fire insurance claim… Without Any Questions. Imagine people like doctors, lawyers, accountants, willfully accepting the insurance adjuster’s own opinion without obtaining any comparisons, numbers from other contractors, or consulting a fire insurance claim professional. This is, without-a-doubt, the most costly mistake people will ever make in their entire life.
As if it’s not bad enough that your property was destroyed by fire, to then rely on someone else – who is not really there for you – to visit the property, inspect the damages, generate PROPER value, and then completely trust that they have your best interest in mind… Is Utter I N S A N I T Y !
Yet, we see policyholders that are in a state of shock allow this very thing to happen all across the world, every day of the year. It’s hard to imagine that most people have human instincts to count their “change” from a cashier at the store or diligently review dinner bills, line by line, to make sure the waiter or waitress did not bill them for additional items. We all do it. We’re sure to go out of our way to track and count life’s little chump change. However, when it comes to fire insurance claim damages exceeding tens of thousands, even hundreds of thousands of dollars, without ay questions we rely on the insurance company.
No one else comes close to knowing your property like you do. With all that is needed to properly prepare and configure the damages associated with a fire insurance claim, almost in all instances, items are missed and forgotten during the claims process. Especially if this is completed by someone other than you. The insurance adjusters don’t know all there is to know about your building, your personal property, or the quality of your contents ( clothing, furniture, etc. ) like you do. How could another person possibly be as accurate as you when calculating such items? Further, simply because the insurance adjuster visits the property for an inspection, in no way shape or form means that they are a professional contractor, builder, or qualified and certified in fire and water damage restoration and evaluation.
During the review of thousands of both closed and open claims, we find that both insurance companies and policyholders unknowingly and often miss hidden damages. The truth is – that in almost all instances; it’s a good idea to have a qualified professional review all fire damage claims. One should seek a fire insurance claims appraiser, a fire insurance claim consultant, or a fire consulting firm.
Too often policyholders are under the impression that if they deposit a check received from the insurance company into their bank account – the claim is settled and closed. This could not be any further from the truth. The fact are; that in most states policyholders have 3-years to make claims from the time the damages occurred. Claimants can even ADD items to an existing claim. So, the review of claims to be sure you have been fully compensated can occur, during the process of an existing claim or even after the claim has been closed and settled. More money from your claim is also obtainable even if your property or building has been removed, torn down, or demolished.
It’s true, even if claims have been settled and all insurance proceeds have been deposited, or the building has been torn down and removed, policyholders can recover more insurance proceeds if the damages were missed or not addressed properly. In most cases, tens of thousands, even hundreds of thousands of more dollars are recovered… AFTER the insurance company has closed the claim. Even policyholders that believe they have received a fair settlement… they usually have not.
It’s up to YOU, the policyholder, to do your part to protect yourself. Here are tips to help individuals with fire insurance claims. There are helpful tips for policyholders in the middle of their claim – as well as help for those with claims that are closed.
1. During Claim Process – Document Your Building Damage: Take the time to inspect and document the damages yourself. Take photos of all damaged rooms in your building. Take overviews of the room and then take some close-up photos of the damaged ceilings, walls, floors, windows, doors, etc. of that room as well. Work your way around the building to the left (clock wise). Before entering the next room, closet, or hall – take an overview. This will be an easy way to organize which photos belong to which rooms. An example is; Overview of living room, then from top to bottom, photos of ceiling, walls, windows, doors, then the floor. Then the first photo of the next room is an overview, and so on. (No pictures or close-ups of contents yet, just the rooms.)
1. Closed or Settled Claims – Obtain Documentation Of The Building: Insurance adjusters visit the property to gather measurements and photos of the damage. If you have no photographs yourself, or a limited amount of pics – request that the insurance company send you all photographs that were taken by the adjuster. You should also request the complete estimate and diagram/sketch they used to arrive at the square footage and repair numbers. This type of documentation will be critical for you to have, as well as if the need arises for the fire insurance claim appraiser you choose.
2. During Claim Process – Document Contents Damage: You will now want to visit each room and closet once again. This time you will be collecting an inventory of your contents. In the same manner you did with the rooms; you should take an overview picture of each piece of furniture, each pair of shoes, each shirt, pants, ect. After the overviews you then take a close-up picture of any damages to that item. (Like smoke or water stains, etc.) Write each individual item down on a Contents Inventory Form. ( Request one by visiting http://www.insuranceclaimsgroup.com/contact-us.html ) The manner in which you take your photos will also help organize them. For Example; Take the overview picture of the room you are about to enter. In this example; let’s say the living room. Your should then continue your way around the room to the left (clockwise). Capture pictures and list each item on each wall until you get back to where you began. It’s important not to bounce around the room. This ensures that items will not be forgotten or missed. When the living room inventory has been pictured, listed, and completed, move into the next room. Again, start with an overview picture of that new room. This helps organize the contents by what room they were in. Be sure to list the name of the room on each page of the inventory list. Now the pictures and the lists are both sequenced and organized with each other.
2. Closed Or Settled Claims – Obtain Contents Damage Documents: If the adjuster has done their job properly they have taken photos of the contents during the inspection as well. If you have minimal or no photos of your contents you should request all those taken by the adjuster. You also want to request a copy of the complete contents inventory they had written to arrive at your contents settlement numbers. This type of documentation will also be useful for the fire insurance claim consultants you may choose.
3. During Claim Process – Review Of Your Policy: Fire claim victims should take the time to and review their insurance policy. Most policyholders don’t even know basic information, like; How much building coverage do they carry? How much contents (furniture, clothing, etc.) coverage? How much they have to stay in a hotel, to rent a home or furniture? Surprisingly enough, many policyholders have no idea about any of this. In most cases this documentation has been burned in the fire. In such cases; policyholders can visit with their agent and request a “certified true copy” of their full policy. It’s also recommended to ask the agent to explain how much coverage you hold on your property.
3. Closed Or Settled Claims – Obtain Copy Of Policy: Even if your claim was closed years ago and you have a different insurance company, you can request a certified true copy of the “FULL” insurance policy, with Declarations page, at the time the fire occurred. As well, this type of documentation will be useful when you consult with a fire insurance claim appraiser.
4. During Claim Process – Consult With A Professional: The insurance companies have their adjuster visit your property, inspect your damages, and complete estimates on the amount of damage you have incurred. It’s very important you have the same exact process completed yourself. How does a policyholder know the insurance company adjuster has done their job correctly? Should you be willing to give up tens of thousands of dollars by not taking steps to be sure? The insurance adjuster should explain all the fire insurance claim coverage’s that is available to you, however, such information is rarely disclosed. Sometimes it is even done on purpose, and on other occasions it’s also done on purpose (Did you read that? Forgetting to advise you of certain coverage’s is usually withheld until you ask. More often than not; it’s done on purpose.) It is your belongings, it is your money, and it is your policy. You must educate yourself to ensure you’re being fully compensated for the fire damages. You should consider hiring a fire insurance claim professional. Someone who can look out for you and review the insurance company’s value of your loss. You need to be in-the-know by obtaining your own “real-world” costs and estimates to repair or replace your property.
4. Closed Or Settled Claims – Consult A Fire Claims Professional: Have you obtained a fair settlement for your fire insurance claim? How can you be sure unless you ask someone who knows for sure? If you are not 100% sure if you have received fair settlement from the insurance company, you most definitely owe it to yourself to investigate. If you have collected and reviewed all the documents as outlined earlier; you will have sufficient documentation to consult the opinion of a professional. A quick review of your claim is all a fire insurance claim consultant needs to advise you where you stand. To leave yourself in the dark, with a notion of forfeiting tens of thousands or hundreds of thousands of dollars on the table – does not make much sense. A minimal fee to gain an understanding of where you stand is a tiny price to pay. Compare that to a large lump of insurance proceeds that you were not aware existed.
(Free Consultation: Fire insurance claims help is available. We will provide a free review of a present or closed insurance claim file at no cost. If needed; visit http://www.insuranceclaimsgroup.com or feel free to call us at 919-669-9111. )
The reasons are very simple. The fact is, the insurance company’s adjusters work directly for the insurance companies, where the fire claims appraiser works directly for the policyholders. At this point you have made the right move by taking time to be sure you had insurance coverage for your property. It is now up to you to jump to the next step to ensure you have fully received what was paid for.
Copyright of Insurance Claims Group, Inc. & Joseph P. Brennan: Learn more about fire claims assistance and obtain a Free Consultation for your fire damage claims. Fire Claims Help (919) 669-9111. or @ http://www.fireinsuranceclaims.net
Tags: fire claims, homeowners insurance, Insurance
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